Travel Sciences Logo
Products Advantages Partners News About Us
Our Executives
Spacer
 
 
Spacer
The British Virgin Islands Tourism Board selects Travel Office™ Travel Bureau to capture Visitor Entry Information

Travel Bureau™ will enable BVI tourism officials to effectively capture and utilize their visitor arrival and departure statistics for evaluating and improving its overall marketing and sales decisions. In turn it will mean that the BVI Tourism Board will be better armed to understand visitors and their interests and in turn better meet their expectations.

This new product, Travel Bureau, makes use of scanning and optical reading technologies with Travel Office's™ powerful travel specific CRM (customer relationship management) technology to read and capture visitor information from visitor entry/exit cards. This information is then analyzed with a variety of statistical tools and applications, the results of which are made available to BVI tourism officials on line and through a set of custom reports. BVI will also be using Travel Office's™ brochure fulfillment, automated reporting and campaign management modules, which will also be integrated into the BVI Tourism website giving BVI greatly increased overall marketing and reporting capabilities. BVI has also contracted for Travel Office's™ booking and reservations module for future use and integration with its website for its various travel partners.

"Being able to quickly and accurately understand more about our visitors and their demographic information and interests will position us to better market our product and better serve our customers," said Kedrick Malone, Director of Tourism of BVI. Joe Mazzarella, President and COO of Travel Sciences, said his company is thrilled with this new use for the Travel Sciences technology. Travel Office™ was originally designed as a travel industry travel distribution enterprise solution. "We knew that our technology had far reaching potential and believe this new use, allowing destinations to better capture and manipulate their arrivals data, is just one example of the versatility of the Travel Office™ solution."

The Travel Office™ product is both a travel creation and management and travel distribution enterprise suite that includes a fully integrated CRM; accounting; a search, booking and reservation engine; a travel itinerary builder; contract management module; marketing application suite including e-marketing and campaign management; a complete business-reporting module; and a fully integrated desktop integrating all of these applications along with email and telephone.

Travel Bureau™ will be implemented in the BVI Tourism Board in the fall of 2004.

Travel Sciences is a travel technology development and services company created to improve the overall creation, management, and distribution of travel. The company is the developer of the Travel Office™ platform which includes Travel Office™ for retail travel distribution; Travel Office VP™, which is an inventory management and packaging extension for retail travel businesses that want to create more market value by creating their own travel programs and packages; Longitude™ for tour operators, cruise, river and barge companies, and other wholesale travel suppliers; and now Travel Bureau™ for tourism and visitor and convention bureaus. Building on its extensive knowledge of the travel industry, telecommunications, business, and technology, Travel Sciences also works with companies on a project basis with emphasis on business process improvement utilizing technology to reduce operating costs and inefficiencies and improve overall revenue and profit margins through process improvement and/or increased sales. For more information on Travel Sciences and their partners and products, contact Michael Stone at 954-525-5995 or click on www.travelsciences.com.

For More Information Contact:
Monica Kowalski
(954) 525-5995
mkowalski@travelsciences.com

Spacer
Back Button Spacer Back Button

 
Bottom Rounded
Spacer